Frequently Asked Questions

Everything you need to know about shopping at Dr. Brown's

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3 to 5 business days for domestic orders. International shipping times vary by destination but generally range from 7 to 14 business days.

How do I initiate a return or exchange?

You can return or exchange any unworn, unwashed items within 30 days of delivery. Simply visit our returns portal, enter your order number, and print your prepaid shipping label.

How can I ensure I select the correct size?

Each product page features a detailed 'Size Guide' button with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the best results.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

How should I care for my Dr. Brown's apparel?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also located on the inner tag of every garment.

Can I track my order in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress until it reaches your door.